1. A project team is comprised of suppliers and teams from several different countries.During the project execution,the project manager realizes that due to cultural and language difference,the team lacks cohesion.What should the project manager do to maximize team performance?

A. Use networking tools

B. Apply conflict management technique

C. Promote team-building activities

D. Implement project performance appraisals

1. 项目团队由来自多个不同国家的供应商和团队组成，在项目经理认识到由于存在文化和语言差异， 项目团队缺乏凝聚力。项目经理应该怎么做来尽可能提高绩效?

A. 使用网络工具

B. 应用冲突管理技术

C. 推动团队建设活动

D. 实施项目绩效评估

2. While working on an assembly line, a team member reports the high failure rate of a product

What should the project manager use to support this evidence?

A. Kaizen approach

B. Nominal group technique

C. Quality metrics

D. Force field analysis

2. 在装配线上工作时，一名团队成员报告了产品的高失败率。项目经理应使用什么来支持这项证据? ()

A. 改善方法

B. 名义小组技术

C. 质量测量指标

D. 力场分析

3. In a weak matrix organization, a project manager experiences difficulties working with a functional management who is also A project team member. This team member is responsible for project tasks which have not been completed in accordance with the schedule. The issue has been discussed with the team member on more than one occasion with no improvement. What should the project manager do next?

A. Escalate the issue to the human resource department for resolution.

B. Communicate the issue to the project sponsor and request support for resolution.

C. Schedule a team meeting to discuss the status and options.

D. Update the risk register and issue log.

3. 在一个弱矩阵组织中，项目经理经历了与同时也是项目团队成员的职能经理共事合作方面的困难, 该团队成员负责的项目任务没有按照进度计划完成。这个问题已经不止一个场合中与该团队成员讨论 过,但仍无任何改进。项目经理下一步该怎么做?()

A. 将问题上报给人力资源部门解决。

B. 与项目发起人沟通这个问题，并请求解决支持。

C. 安排一次团队会议,讨论状态和选择方案。

D. 更新风险登记册和问题日志。

4. Two team members on a construction project disagree on the installation of protective windows. According to the weather forecast, a thunderstorm is expected at the project' s location within 24 hours. If the installation is not completed, the entire project will be jeopardized.

What conflict resolution technique should the project manager use?

A. Collaborate/problem solve

B. Smooth/accommodate

C. Compromise/reconcile

D. Force/direct

4. 一个施工项目的两名团队成员对安装防护窗意见不一致。根据天气预报，预计24小时内项目所在 地将有雷暴天气。如果安装未完成，整个项目将受到损害。项目经理应使用哪种冲突解决技巧?()

A. 合作/解决问题

B. 缓和/包容

C. 妥协/调解

D. 强迫/命令

5. A project manager organizes an urgent team meeting to review final product issues discovered by the client upon delivery. After reviewing all test results, it is identified that requirements-gathering processes were poorly defined and not followed.

What should the project team do to improve future requirements-gathering processes?

A. Create control charts

B. Conduct product testing

C. Perform quality assurance activities

D. Follow the communications management plan

5. 项目经理召开一次紧急团队会议，审查交付时由客户发现的最终产品问题。审查所有测试结果后， 确定需求收集过程定义不清，且未能加以遵循。项目团队应该怎么做来改进未来的需求收集过程?()

A. 创建控制图

B. 执行产品测试

C. 实施质量保证

D. 遵循沟通管理计划

6.Six change requests have been submitted for approval because the project's end product is not meeting specifications. The project team checks the records, and all processes are being executed as planned. Initial management expectations were that the entire project could be completed with fewer than three change requests.

What should project manager do?

A. Review the activity list ,as the items may be too detailed

B. Determine if additional risks need to be added to the risk register

C. Review the inputs to the quality management plan

D. Review the work breakdown structure (WBS) activities, as they may lacked tail.

6. 由于项目的最终产品不能满足技术规范要求，已提交六个变更请求，请求批准。项目团队检查记录，且所有过程都是按计划执行的。最初管理期望是整个项目能够在少于三个变更请求的情况下完成。 项目经理应该怎么做?()

A. 审查活动清单，因为事项可能太过详细

B. 确定是否需要在风险登记册中添加额外的风险

C. 审查质量管理计划的输入

D. 审查工作分解结构(WBS)

7. During product testing, the project team identifies results that do not meet required specifications. After analyzing the data to determine the cause, what should the project team do?

A. Update the quality assurance plan

B. Conduct quality audits

C. Perform quality assurance activities.

D Take corrective actions

7. 在产品测试期间，项目团队意识到不满足技术规格要求的结果。分析数据确定原因后,项目团队应怎么做?

A. 更新质量保证计划

B. 开展质量审计

C. 执行质量保证活动

D. 采取纠正措施

8. A quality manager presents a project manager with a chart indicating that, on24 occasions, system failures were the main reason for poor product quality. The chart does not indicate the cumulative frequency of all sources of failure.

What basic quality tool did the quality manager use?

A. Control chart

B. Histogram

C. Scatter diagram

D. Pareto diagram

8. 质量经理向项目经理提交了一份图表，显示 24 次系统故障是产品质量差的主要原因。但该图表没有显示所有故障源的累计频率。项目经理使用的是什么基本质量工具?()

A. 控制图

B. 直方图

C. 散点图

D. 帕累托图

9. A project manager assigned to an existing project learns that team A collects requirements , team B implements these requirements ,and team C develops the test plan . Where should this be documented ?

A. Functional matrix

B. Responsible ,accountable ,consult ,and inform (RACI) matrix

C. Staffing management plan

D. Organizational breakdown structure (OBS)

9. 项目经理被任命管理一个现有项目，他了解到团队 A 负责收集需求，团队 B 负责实施这些需求， 而团队 C 负责制定测试计划。这应记录在哪一份文件中? ()

A. 职能型矩阵

B. 执行、负责、咨询和知情(RACI)矩阵

C. 人员配备管理计划

D. 组织分解结构(OBS)

10. During project implementation for a new product, the quality control team observes no errors. The project manager is concerned that an improper quality inspection was performed and that something may have been overlooked. What should the project manager do?

A. Review all test cases and ask the quality control team to demonstrate how the tests were performed.

B. Conduct the perform intergrated change control process to obtain new standards.

C. Review the quality management plan and assess if planned inspections are sufficient to guarantee project quality.

D. Ask for additional test cases, as current ones are too basic.

10. 在新产品的项目实施期间，质量控制团队未发现错误。项目经理担心执行的质量检查不当，可能 忽略了一些事情。项目经理应该怎么做?()

A. 审查所有的测试用例，并要求质量控制团队演示如何执行测试;

B. 开展实施整体变更控制过程，获得新的标准;

C. 审查质量管理计划，并评估是否计划好的检查足以保证产品质量;

D. 要求额外的测试用例，因为当前的测试用例太基础。

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