31. Concerned about the quantity of irrelevant project-related emails ,a team member believes that a deliverable will be delayed. because of the time spent reading and replying to emails

What should the project manager do?

A. Ask the team member to work overtime to complete the work.

B. Ask the project team to change the communications management plan.

C. Reinforce the time management plan guidelines with the project team

D. Reinforce the communication management plan guidelines with the project team.

31. 担心与项目无关的邮件数量，一名团队成员认为其中一个可交付成果将延迟，因为时间都花在阅 读和回复邮件上。项目经理应该怎么做?()

A. 要求团队成员加班完成工作。

B. 要求项目团队更改项目沟通管理计划。

C. 与项目团队一起巩固时间管理计划指南。

D. 与项目团队一起巩固沟通管理计划指南。

32.A senior project manager is overseeing a large team of experts. When disagreements arise within the team the senior project manager considers each viewpoint and restoresorder . What conflict resolution technique does this describe?

A. Collaborate/problem solve

B. Force/direct

C. Compromise/reconcile

D. Smooth/accommodate

32.一名高级项目经理正在管理一支大型专家团队。团队中产生分歧时，高级项目经理考虑每个人的观 点并恢复秩序。这描述的是什么冲突解决技术?()

A. 合作/解决问题

B. 强迫/命令

C. 妥协/调节

D. 缓解/包容

33. To guarantee their next project delivery, two project teams require the same critical resource within the same timeframe. What should the project manager do first?

A. Inform the customer that the delivery will be delayed

B. Advise the resource to work overtime' to complete both activities.

C. Review the human resource management plan and contact a preferred consulting firm

D. Arrange a Joint problem-solving session with two team leaders to identify possible

actions.

33. 为保证下一次项目交付，两个项目团队在相同的时间范围内需要相同的关键资源。项目经理首先 应该做什么?

A. 通知客户将延迟交付

B. 通知资源加班工作完成两项活动。

C. 审查资源管理计划并联系一家首选顾问公司

D. 与两名团队领导安排一次联合问题解决会议，确定可能的行动。

34. A project team is comprised of ten team members. Due to a scope increase, two team members are added later. How many more communications channels are added?

A. 20

B. 21

C. 23

D. 24

34. 项目团队由十名团队成员组成。由于范围增加，后续又增加了两名团队成员。那么增加了多少个沟通渠道? ()

A. 20

B. 21

C. 23

D. 24

35. A project is facing a major change to its project deliverable. If the project manager is involved in determining which quality standards are relevant to the change, the project manager must be involved in :

A. quality management.

B. perform quality assurance

C. plan quality management

D. control quality

35. 一项目面临可交付成果的重大变化。如果项目经理决定哪些质量标准与该变化有关，那么项目经 理必须也要参与:

A. 质量管理

B. 管理质量

C. 规划质量管理

D. 控制质量

36. A project manager is leading a quality improvement project for a cell phone manufacturer. The project manager is unfamiliar with the cell phone manufacturer' s quality data and wants the test data recorded. The project manager will use this data to determine if the improvement will meet predefined quality standards.

What tool should the project manager use?

A. Scatter diagram

B. Pareto diagram

C. Histogram

D. Control chart

36. 项目经理正在领导一个手机制造商的质量改进项目。项目经理不熟悉手机制造商的质量数据，想得到记录的测试数据。项目经理将使用该数据来确定改进是否满足预先定义的数量标准。项目经理应该使用什么工具?()

A. 散点图

B. 帕累托图

C. 直方图

D. 控制图

37. While forming a cross-functional project team, the project manager is not given direct control over the selection of team members. What should the project manager do?

A. Conduct team-building activities with the assigned team members

B. Negotiate with the functional manager to ensure the project receives competent staff

C. Co-locate the project team to enhance project performance

D. Establish ground rules to provide clear expectations regarding acceptable team behavior

37. 在组建一支跨职能项目团队时，项目经理没有获得选择团队成员的直接控制权，项目经理应该怎么做?

A.与已获任命的团队成员一起开展团队建设活动

B.与职能经理协商，确保项目能获得可胜任工作的员工

C.让项目团队集中办公，提高项目绩效

D.制定基本规则，提出对可接受的团队行为的明确期望

38. After a project's implementation, stakeholders report defects beyond the threshold to the project manager. What should the project manager have done to avoid this?

A. Documented quality control measurements

B. Conducted the Perform Integrated Change Control process

C. Performed process improvement

D. Managed stakeholder expectations

38. 项目实施后，项目相关方向项目经理报告缺陷超出阈值。若要避免这个问题，项目经理应该事先做 什么?

A. 记录质量控制措施

B. 执行实施整体变更控制过程

C. 执行过程改进

D. 管理项目相关方的期望

39. An inspection report from company quality control department do not meet the quality specifications.What should the project manager do?

A. analysis the data, improve quality assurance activities, and update plan

B. negotiate the quality specification criteria with the stakeholders

C. submit a change request to correct the delivers

D. repeat the test with test new quality specification

39. 来自公司质量控制部门的检查报告发现有些可交付成果不满足质量测量指标，项目经理应该怎么做?

A. 分析数据，改善质量保证活动并更新项目管理计划

B. 与相关方协商质量测量指标标准

C. 提交变更请求纠正可交付成果

D. 用新的质量测量指标重复测验

40. A project team is having difficulty communicating over long distances. There were 13 team members from two countries, and then five people from India were added. This is of concern to the project manager because:

A. Communications channels grow rapidly.

B. It will be harder to use reward power.

C. Communication blockers grow linearly.

D. Conflict can be increased with an increase in project priorities.

40. 项目团队在远距离沟通上遇到了困难,13 位团队成员来自不同的 2 个国家,后来又增加了 5 位来自 印度的成员。这应该引起项目经理的关注, 因为:

A. 沟通渠道迅速增加

B. 使用奖励权力变得更困难

C. 沟通阻碍者以直线的速度增加

D. 项目优先级的增加导致冲突的增加

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